Sustainability is not just a strategic commitment of the Costa Rica Convention Center but a philosophy that should permeate every action, from event planning to administrative management in the executive office. In a world where environmental responsibility is a global priority, it is essential that all areas within the organization—including those with a more operational or strategic support focus—integrate sustainable practices into their daily operations. General Management Assistance plays a key role in ensuring that sustainability is not just a corporate goal but a reality in every process, every decision, and every action implemented from the company’s leadership.
Sustainability is not a trend; it is a responsibility.
The impact of the management office on an organization’s sustainability goes beyond strategic decision-making; it lies in the ability to integrate green practices into daily administration. Reducing paper consumption through document and process digitization, optimizing energy resource use in the office, and implementing sustainable management systems in meeting and event planning are just a few ways management assistance can directly contribute to decarbonization. The fact that the Costa Rica Convention Center uses the CarbonClear Events By Heroica methodology is a clear example of how every department, including management assistance, must align with strategies that reduce the carbon footprint across all operations.
From the perspective of management assistance, maintaining and reinforcing the Costa Rica Convention Center’s sustainability essence means not only supporting the organization’s vision but also strengthening an internal culture where every team member actively engages in the transformation toward a greener future. Every digitalized document instead of a printed one, every efficiently managed resource, and every meeting organized with sustainable criteria contribute to the company’s environmental objectives. Likewise, promoting a responsible consumption culture within the team, encouraging the use of reusable materials in the office, and ensuring administrative practices align with sustainability standards are key actions for consolidating a responsible management model.
A greener future starts with the decisions we make today.
The challenge for General Management Assistance is to act as a bridge between corporate strategy and the practical execution of the organization’s sustainable values. This involves not only coordinating processes with an ecological vision but also influencing how daily decisions are managed within the company. As the meetings industry moves toward more sustainable models, it is imperative that every action, no matter how small, contributes to building a business environment that is truly committed to sustainability. In this regard, the entire Costa Rica Convention Center team has the opportunity to become an agent of change, ensuring that management reflects the organization’s environmental values and commitments.
Small actions, when multiplied, create a lasting impact.
In conclusion, sustainability is not just a concept applied on a large scale to events and corporate strategies; it must also be a daily practice in every office, every administrative process, and every operational decision. Through management assistance, it is possible to lead by example—optimizing resources, promoting the use of clean technologies, and ensuring that every aspect of internal management aligns with the vision of a greener future. The key is to maintain a proactive mindset and recognize that every action counts in building a truly sustainable company.
Angie Valeria Gutiérrez Alfaro
General Management Assistant
